Shipping policy

TERMS AND CONDITIONS OF SHIPMENT

We want shipping to be no problem for our customers. For this reason, we try to work with the best transport providers and we always offer a 24h Customer Service in case you have any questions regarding your shipment.

SHIPPING RATES

Europe: 6鈧

United States: 8$

Our delivery times will depend on the destination to which we have to ship:

Europe Standard: 4 Business Days laborables

USA Standard: 4 Business Days

Keep in mind that in order for delivery times to be met you must place your order before the cut-off time (3:00pm). After the cut-off time, the order will be processed the following day, since we are unable to deliver it to the transport company. Please note that the cut-off time depends on the selected transport. If you choose standard shipping the cut off time is 3:00pm.

DELIVERY DAY AND TIME

Please note that transport companies only work from Monday to Friday. They do not deliver on Saturdays or, of course, Sundays or holidays. In addition, when we give you approximate delivery dates, we do not take into account if it is a local or regional holiday at the destination; we only consider national and local holidays at origin.

We can't guarantee a delivery time. Transport companies will be able to deliver during the agreed day before 20:00. However, we may indicate an approximate time that the company will try to meet, but is not obliged to do so. In case you are not located, the transport company will try a second delivery agreed with you. If after the second attempt you are not located, you will have to pick up the order at the transport company's facilities.

UNDELIVERED ORDERS

If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid for shipping costs will not be refunded, having to pay again other shipping costs for the reshipment of the goods.

LIABILITY FOR DEADLINES AND CARRIER

Delivery times are approximate, they cannot be taken as a guarantee, although we generally meet them in 90% of the orders. In exceptional cases, we reserve the right to modify the transport company with which we will send you the package, but always maintaining the transit times.

HappyTraining's liability is limited in cases offorce majeure(strikes, adverse weather conditions preventing normal traffic by land, sea or air,...). In these cases, orders will be delivered as soon as possible, and the above-mentioned deadlines will not apply.

BACK TO TOP